Earlier this week Proctor and Gamble announced that it was banning their employees from using online media services such as Pandora, Spotify and Netflix. The reason… it was sucking up the bandwidth needed to access cloud applications and data. Any solution provider who has implemented cloud solutions has probably run into this problem. Online musicRead more >>

One of the most mentioned complaints I get from MSPs I talk to, is that their clients do not deal with them in ways that make them feel respected as professionals. Having been in this place before, I know what it is like to be unhappy and frustrated with your business and client base. TheseRead more >>

Worldwide networking leader, Cisco, has announced a slew of innovations aimed at perfecting their social collaboration offering. Built upon existing offerings that enable employees to share knowledge, find experts, and form effective virtual teams, Cisco WebEx® Social (formerly known as Cisco Quad™), will deliver a multitude of new features that promise to ensure a moreRead more >>

Businesses of all sizes find themselves in unknown territory with the exponential growth of the mobile workforce and the “consumerization of IT.” In particular, employees are extending their workday and increasing office efficiency by using their own personal technology such as, smartphone and tablet devices. Because corporate IT is not always dictating which smartphone orRead more >>

Last week I attended the Ingram Micro Cloud Summit in Scottsdale, Arizona. It was Ingram’s third year of doing the show, but the first that I have attended. I have had somewhat of a skeptical opinion of the viability of distributors to enter into cloud computing. The event had excellent speakers and content. Ingram announced 56 newRead more >>

CloudOne, leader in Software-as-a-Service (SaaS), as well as an IBM Premier Business Partner, has announced a solution which will provide government customers with CloudOne Rational tools, while meeting the needs of Federal IT security policies and mandates. This collaboration combines government-specific infrastructure from IBM, which is designed to FISMA-moderate standards, with the SaaS-based Rational toolsRead more >>

ConnectWise, the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers, has announced increased adoption of its Managed Device APIs by third-party vendors, resulting in better integration and automation for ConnectWise partners. ConnectWise integrations now number more than 40 channel-friendly products, from remote monitoring and management (RMM) tools, to quoting solutions.Read more >>

In order to survive, managed service providers must distinguish themselves in innovative and unique ways, offering their customers the services which they need, often before they even know they need them. With so many different services now moving to a cloud model, managed service providers have a wide range of different services which they canRead more >>

As the number and severity of cyber-crimes continues to grow, it’s important for the channel to understand the steps cyber-criminals take to attack an organization’s network as well as the types of malware they use and the tools to recommend to companies so that they can stop these attacks from happening. There are four basicRead more >>

Every business owner wants to make more money, especially IT professionals. Why bother going out and acquiring more clients when there is more opportunity to increase your revenue within your existing client base. What you need to do is find some alternate revenue sources based on technology that differ from the traditional IT services youRead more >>