Global leader in the provision of security, storage and systems management solutions, Symantec has announced the availability of Symantec Partner Management Console, along with several other new cloud capabilities. The Partner Management Console has been designed to simplify the management and monitoring of Symantec Endpoint Protection.cloud and Symantec Backup Exec.cloud through a single, web-based portal.Read more >>

I wrote an article for Wired magazine some months ago in which a Microsoft employee very adamantly told me that Microsoft will NEVER allow the reselling of Office 365. Well in a move that shocked the channel, yesterday at WPC 2012 in Toronto, Steve Ballmer announced that they now have a plan on allowing partnersRead more >>

This post was originally on Wired’s Cloudline website, but they felt it was too “HP Oriented” so it was deleted. I am guessing that is because the site is sponsored by IBM. I think that solution providers need to be aware of what is going on with some of the big players in cloud computing.Read more >>

The SonicWALL TZ205 is a small form factor firewall/security appliance targeted for a number of uses including the SMB, branch office, retail store, and home office. With a size and port density comparable to a home router or small firewall, this device may look like just a five port switch or cable router. However, goodRead more >>

When you are in the managed IT services business, automation is the only way to become insanely profitable. The whole basis of managed services is to guarantee that your clients’ network will operate at an acceptable level for a fixed fee. The way to profitability deliver managed services is by automating your workload. Otherwise, youRead more >>

This article might be a shocker for many. But after interacting with many IT solution providers and CEO’s of technology companies over the last 15+ years, I have a dim outlook for many organizations that fail to overcome these principles. First of all let’s define failure. I am not referring to failure as going outRead more >>

Aimed directly at those interested in improving their service offerings and profitability, this two-day event, which is expected to attract over 200 customers, is set to offer participants exposure both to business and technical-focused steams. In 2011 reviews, all attendees stated that the conference assisted them in making substantial business improvements as a result ofRead more >>

Imagine the risk: A former technician starts grumbling about your firm amidst a night of self-indulgence and sulking.  Curiosity gets the best of them, and they decide to see if all the client passwords have been changed since their departure from the company.  Low and behold, they find a service account password that wasn’t changed,Read more >>

MSPs always need to be on the lookout for the next service they can manage for their customers. There are several up and coming web based applications that you want to take a look at. These 5 solutions cover a range of services that MSPs can offer to their customers, which should be interesting toRead more >>

IT management software and solutions company, CA Technologies, has announced that its recently launched ‘CA Global Partner Program’ will include a host of new mainframe management solutions. Available to partners inNorth America, the mainframe offerings are anticipated to reach global partners by September. With the addition of mainframe solutions, the CA Global Partner Program enablesRead more >>